Privacy Policy
Last Updated: [12/22/2024]
Introduction
At PharaohSauga LLC, we value and prioritize the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.pharaohsauga.com) or make a purchase from our online store.
1. Information We Collect
We collect personal information necessary for processing your orders, providing customer service, and managing your account. The types of information we collect include:
• Personal Information: Name, phone number, email address, payment information, and shipping address.
• Account Information: Usernames, passwords, and profile preferences.
• Purchase History: Records of products purchased, transaction details, and order history.
• Communication Records: Emails, messages, and support ticket submissions.
• Device and Location Information: Information about your device type, browser, and general location (IP address).
• Subscription Data: Preferences for receiving newsletters, promotional offers, or marketing communications.
• Tax Information: Regional tax information (e.g., VAT or sales tax).
2. How We Use Your Information
We use the collected information for the following purposes:
• Order Fulfillment: To process payments, ship products, and handle returns or exchanges.
• Account Management: To create and manage user accounts, preferences, and authentication.
• Communication: To send order confirmations, shipping updates, promotional emails, and respond to inquiries.
• Marketing: To send newsletters, special offers, and promotions (with your consent).
• Customer Support: To assist with product inquiries, returns, or general support.
• Business Improvement: To analyze sales trends, improve products, and enhance user experience.
3. Sharing Your Information with Third Parties
We do not willingly share your personal information with third parties. However, to operate our business effectively, we may share certain data with third-party services that are necessary for order fulfillment, payment processing, and shipping. These third-party services include:
• Payment Processors: We work with trusted payment processors like Stripe and PayPal to securely handle payments.
• Shipping Providers: We share shipping information with postal services to fulfill orders.
• Wix Services: Wix provides the platform for our website and may process some of your data for hosting, security, and analytics purposes.
4. Cookies and Tracking
Currently, we do not use cookies or other tracking tools on our website. However, we may implement cookies or similar technologies in the future, and we will update this privacy policy to reflect that. You will have the option to opt-in or opt-out of such tracking when it occurs.
5. Your Privacy Rights
In accordance with applicable laws, you have the following rights regarding your personal information:
• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request to correct any inaccurate information.
• Deletion: You may request that we delete your personal information, except where retention is required for legal or business purposes (e.g., transaction records).
• Opt-Out: You may opt out of promotional emails by using the unsubscribe link included in every marketing email. If cookies or tracking tools are implemented in the future, you will have the option to opt-out of data collection.
6. Security of Your Information
We take the security of your personal information seriously. To protect your data, we implement a variety of security measures, including:
• Wix’s SSL Encryption: We use secure encryption to protect sensitive data during transmission.
• Secure Payment Gateways: We work with PCI DSS-compliant payment processors (e.g., Stripe and PayPal) to secure payment information.
• Limited Access: Only authorized personnel (i.e., the sole member of PharaohSauga LLC) have access to your personal data.
• Password Protection: If you create an account, we require secure password protection.
• Data Retention: We retain personal data only for as long as necessary to fulfill our business purposes and comply with legal obligations.
7. Legal Compliance
We are committed to complying with all applicable privacy laws, including U.S. and Canadian regulations. This includes, but is not limited to, the California Consumer Privacy Act (CCPA) and PIPEDA (Personal Information Protection and Electronic Documents Act) for Canadian customers.
8. Children’s Privacy
PharaohSauga LLC does not target children under the age of 13 and does not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. You will also be notified via email of significant changes to this policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@pharaohsauga.com
Phone: 833-742-7264